In order to improve your practice, you need to know which areas are struggling. By monitoring key metrics with forms from our toolkit, you can pinpoint exactly where your strengths and weaknesses are and take remedial action. Everything in the practice is connected. The schedule gets patients in the room. While in the room, you assess their treatment needs. Before they leave the room, you schedule the next appointment. There are dozens of other little steps that can have a huge impact on the end result. Forgetting to complete or improperly executing one of those steps can start a domino effect that leads to the downward spiral of the patient's experience, and a downward spiral of your profitability.
Human resources management is one of the most complex aspects of any business. It has the largest impact on your success out of any of the functional areas of your organization because it directly impacts your team--the front line of your business. This encompasses compensation, benefits, work environment, training, goals, and everything else will affect employee morale, their productivity, and the way they interact with your customers.
Through our sister company, Excell IT, we provide you the services of a dedicated IT department. We are able to remotely manage all of your workstations and servers, host your secure email, design and maintain your website, colocate your server, and provide 24/7 technical support for your practice’s entire IT infrastructure. Essentially what all of this boils down to is using the most cutting-edge technology and having it maintained by IT experts who are able to fix your problems as soon as they happen.
Recording statistics and drawing meaningful conclusions from the data is a process that is performed in tandem with the office staff and Excell’s practice management experts. We provide a very detailed standardized form to record performance results from every area of the practice. From statistics on production, to scheduling, patient exit procedures, and everything else, these metrics are recorded and sent to your practice’s dedicated advisor. With this information in our hands, we will generate monthly P&L statements, and declare our other findings to tweak your operations as we close in on perfection.
There's a practice on every block. How can you stand out? With a thorough knowledge of industry restrictions, we have effective marketing plans that can be used to increase awareness of your practice and grow your client base.
Every penny counts. Thanks to the size of our client base and our partnerships with suppliers, we are able to offer our clients preferred rates on equipment for your practice.
Kelley and her team at Excell Practice Management have implemented systems within my practice that help us function efficiently to provide our patients with the highest quality of care, from their initial phone call, to treatment completions and maintenance. With a thorough knowledge of the strengths and weaknesses of my practice, Kelley tailored these systems specifically to my practice needs. Kelley worked with my team and brought my practice to a level of success I never thought I could achieve. I have increased production and net collections substantially in a short period of time and Kelley has shown me that success is very attainable. I would highly recommend Kelley and Excell Practice Management to anyone!
I am a dentist, not an HR specialist. While we used to get by, I can now say that everything is great! Thanks to Excell, my team is happier, our patients are happier, and I am happier. We don't have to be slowed down by payroll, or trying to find time for training; now we have extra hours to spend on higher-level functions and even opening another practice!
The weekly snapshot reports revealed gaping holes in my practice that had gone undetected for years. After identifying these weaknesses, I was able take corrective action. It was incredibly easy to fix these problems and yet incredibly difficult to diagnose the problem before we had preset metrics to monitor.
Over the past two decades, I’ve grown from an associate, to an owner, and now I’ve purchased multiple locations. I’m a busy body, but it would be impossible for me to manage all of my practices by myself. Excell PM has enabled me to focus on practicing dentistry and extending my brand to new locations without all of the stress.